Feature: Activating Your Account

Was an email sent out? I didn’t receive anything, and when I tried requesting Resend Confirmation Instructions nothing appeared in my mailbox. I then tried resetting my password and still didn’t receive an email. I checked spam and nothing, and I don’t have any FF-related emails blocked.

I tried resetting my password, I got the email, it says click the link, but there is no link.

I don’t see any emails to you in the logs. Once you land on the beta site, click Forgot Your Password? and then you should get an email to reset your password. You need to use the email address that is tied to this forum.

Can you PM me with a screenshot?

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Okay I SWEAR there was no link last night… lol I think the only difference is I was on dark mode, but I hovered over the “change my password” and there was nothing. I tried clicking and nothing.

I cant even figure out how to change it to dark mode right now to test my theory so I have no idea.

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Not sure what I was doing before, but it worked this time.

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I’ve tried resetting my password on the beta site (as it doesn’t seem to recognise my current one). I get the password reset e-mail but if I clink on the link, I get a warning that the site isn’t secure and I can’t then proceed to reset my password.

Any ideas if this is a site issue or more likely to be my security settings? I very occasionally get a similar message when trying to access the main FF site but it usually resolves itself within a few hours.

Hm, the link doesn’t include the subdomain. If you put “prod” between the https:// and the finalfurlong.org then it’s fine and loads the secure site OK.

Update: I’ve fixed the settings so that the subdomain should be in links going forward.

Thank you. That’s worked :slightly_smiling_face:

I keep trying to reset my password but I never get a link. I did get an email once about my account being locked for too many login attempts so I know I’m using the correct email for the forgot password form.